Exchanges & Returns

  • We want you to love your FlowYogaWear purchase.  If you're not over the moon with your item/s and wish to exchange, you may return the product within 14 days of receiving it for a replacement size or design. 

  • Exchanges on custom-made garments are not possible.

  • We suggest you try on all items as soon as they are received to ensure you are able to return items within this timeframe. 

  • Item must be in its' original packaging and in perfect, unused condition.

  • We can not offer refunds unless the garment is faulty. No items with make-up or tanning marks will be accepted for exchange.

 

Within Australia

  • Send the item back to us by Registered Post with a tracking number. Please make sure you keep the tracking number to ensure a safe and trackable return as Flow cannot be held responsible for items lost in transit.

  • Include unsoiled, unused item in original packaging and also include invoice.

  • Please mark on the invoice the reason for your exchange.

  • Exchanges are offered on full price items only.

  • If you are exchanging, the postage back to you is free!

 

International Orders

  • Send the item back to us by International Registered Post with a tracking number. Please make sure you keep the tracking number to ensure a safe and trackable return as Flow cannot be held responsible for items lost in transit.

  • Include unsoiled, unused item in original packaging and also include the invoice.

  • Please mark on the invoice the reason for your exchange/return.

  • Exchanges are offered on full price items only.

  • If you are exchanging, the new replacement order will incur the additional shipping cost back to you. 

If you have any questions regarding our exchange & return policy or just wish to connect with Flow, say hello here.

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